We offer:

• Unique opportunity to join an international team and lead innovation projects


• Private medical care (with dental care financed 70% by the company)


• Life Insurance


• Multisport Card


• Flextime


• Integration events

Project information:

• Industry: FMCG/Retail


• Location: 100% remote


• Type of employment: B2B


• Budget: 185 net / hour / b2b


• Project area: delivering architectural concepts of ServiceNow HR solutions


• Project duration: Permanent


• Project language: English


• Start date: ASAP


• Only candidates with citizenship in the European Union and residence in Poland

Project scope:

• Serve as the ServiceNow HRSD Architect and Subject Matter Expert (SME)


• Collaborate with business stakeholders to translate HRSD requirements into comprehensive ServiceNow solution designs


• Guide the development team during sprints, providing support with any design challenges


• Lead the design work related to HR Service Portal, Knowledge Base, HR Case Management, Virtual Agent, Now Mobile App, Integration Hub, Access Management, and more


• Support the operations team in resolving complex production incidents


• Assist the platform-wide Enterprise Manager on ServiceNow-related topics


• Offer design advice to the Product Owner (PO) by providing solutions and options for various ServiceNow topics


• Work with ServiceNow support and QA teams on addressing design gaps, defects, and enhancements


• Share ServiceNow best practices and ensure the overall health of the solution


• Lead design discussions on new ServiceNow features and capabilities


• Offer guidance on ServiceNow upgrades, cloning, and patch management

Requirements:

• ServiceNow Certified in CIS HR, HRSD Professional, CSA, and CAD


• At least 3+ years of experience as a ServiceNow HRSD Architect


• At least 5+ years of hands-on experience as a ServiceNow Architect


• In-depth knowledge of the ServiceNow platform and its related products


• Expertise with HR-scoped applications: HR Service Portal, Knowledge Base, HR Case Management, Virtual Agent, Now Mobile App, Integration Hub, and more


• Ability to lead design work, offering solutions to complex business problems


• Strong communication skills and a collaborative approach to working with diverse teams


• Fluent English

We offer:

• Unique opportunity to join an international team and lead innovation projects


• Private medical care (with dental care financed 70% by the company)


• Life Insurance


• Multisport Card


• Flextime


• Integration events