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Oferta z dnia: 11 wrzesień 2024
METRO Global Solution Center Sp. z o.o.
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Oferta pochodzi z serwisu Praca.pl
IT Service Manager LUCA
miejsce pracy: Szczecin, Plac Brama Portowa 1/zachodniopomorskie
Zakres obowiązków:
Tasks & Responsibilities
- Be a valuable member of our international, open, and dynamic team.
- Contribute to our group wide digital finance transformation in the project’s backbone.
- As IT Service Manager, you will coordinate the Application Managed Service for our SAP S/4 HANA Implementation (LUCA).
- You are responsible for and improve the incident and problem management framework for LUCA.
- You collaborate closely with and guide the different Template Product Managers, the internal and external vendors of the LUCA service desk and the Template customers (local user representatives).
- You are responsible for and improve the requirement management framework (continuous template improvement) for LUCA.
- You orchestrate stakeholder management in a structured way, aiming for compliant template governance, customer-oriented service delivery, and efficient template improvement processes.
Wymagania:
Qualification and Experience
- Graduation in IT or business with IT affinity or equivalent professional experience.
- Min. 3 years of experience in SAP Application Management Service, demand, and release management. Good knowledge of large-scaled IT projects and running solutions. SAP implementation experience is an advantage.
- Independent way of working and structured way of thinking.
- Extroverted and engaging personality.
- Good communication, presentation, and organizational skills.
- High level of team and service orientation.
- Strong analytical skills, openness to learning and growing.
- High interest and affinity for digital tools. Standard Microsoft Office tools knowledge is a prerequisite. Experience in JIRA & Confluence or similar tools would be an advantage.
- Experience in similar roles and IT Service Management in general would be a plus.
- English level - advanced (verbal and writing).
Dodatkowe informacje:
Oferujemy:
Forma kontaktu:
https://www.praca.pl/it-service-manager-luca_9229075.html?utm_content=koordynator-projektu_internet-e-commerce_szczecin_6196429
We provide
- Stable employment in an international corporation, which is constantly growing.
- Chance to expand knowledge and experience in various areas.
- Private medical care and group insurance, also for family members.
- Cash benefits as part of the Social Benefits Fund, i.e., Christmas allowance.
- A monthly salary supplement for knowing an additional language.
- Co-financed sports card.
- Team and company integrations after hours.
Forma kontaktu:
https://www.praca.pl/it-service-manager-luca_9229075.html?utm_content=koordynator-projektu_internet-e-commerce_szczecin_6196429